I've had it happen several times that a worker in the Big Box comes by to have me ring up an OTC pharmacy product. Then the reveal "So-and so told me this is the best product and will heal my cold."
Me: "Is So-and so a medical practitioner?"
"No- she works in Shipping (or the Office, or the Food Court)!"
"Do you have any medical problems?"
"Just a little high blood pressure (or diabetes, or asthma)."
"What are your symptoms?" (Obviously to me, the trained professional, this product may not be the optimal one for the patient-maybe I can avert a train wreck at worst and a waste of money at best by doing my job.)
"Just ring me out."
The upshot is that if Velma in shipping swears by Airborne, or massive doses of Vitamin C, or pseudophedrine, Joe Average will schill out those hard-earned Big Box Bucks for a product that may not work at all, may not be appropriate for his disease state, or may actually cause him harm if taken inappropriately.
But what the hell do I know? Two degrees and a license don't hold a candle to the infinite knowledge of Velma.
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